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Mobile
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Cloud
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Internet of Things
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Analytics
Mobile POS Solutions
With the current retail scenario being extremely competitive, delivering an effortless customer experience is of prime importance. Consumers need to be given personal attention and continuous support right from the moment they enter the store’s parking area till the time they make their purchases and drive out. Often, especially during peak seasons, towards the close of a smooth shopping experience the consumer might face having to wait in long queues at the checkout counter, which is bothersome and frustrating. Also, as this could be the last point of interaction that the customer has within the store, he is quite likely to carry with him the memory of the tiresome wait when he walks out. A consumer who is pressed for time is also likely to leave if the wait is too long, and sales could be directly impacted.
The Mobile POS solution is especially designed to minimize checkout counter wait time as POS (Point of Sale) is a critical interaction point between the shopper and the store. A customer’s experience at the POS can make or break an excellent customer experience. This solution aims to improve customer satisfaction, enable speedy check out and ensure better customer service.
Technologies Powering Mobile POS Solutions
How It Works
A Mobile POS Solution consists of handheld devices with and apps with scanners, payment card readers and portable printers. It provides the following functionalities:
A Mobile POS Solution consists of handheld devices with and apps with scanners, payment card readers and portable printers. It provides the following functionalities:
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Speeds up billing
The chosen products are scanned, the customer’s card is swiped on the card reader, his signature is captured on screen, and once the payment is processed a Bluetooth connected printer prints the bill.
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Security
The robust security mechanism by which the solution is protected ensures safety in transactions and prevents theft and fraud.
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Integration
The solution facilitates integration of payment by various modes including payment by cash, card or through mobile payment applications into a single system.
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Information Rich
Enables the billing associate to provide product and pricing information at the touch of a button.
Benefits
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Effective resource utilization
Free your retail associates from wired stations and enable them to focus more on customer engagement
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Reduce waiting time
Eliminate queues and allow customers to save time
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Boost sales
Focus on cross selling / up selling by freeing up resources for customer services
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Save space
Optimally utilize area on the floor by eliminating wired billing stations
EXPLORE OUR Retail SOLUTIONS
Deep understanding of the retail industry, customer insights and technology.
Experience building strategies for omni-channel experience.
Intellectual properties like Brand Kinesis for user acquisition & retention.
Complete adherence to FTC, PCI (Payment Card Industry) Security Standards Council and other regulations.
