Enterprises are embracing predictive analytics with big dollar investments. However, most often, businesses struggle to realize top business value from their investments in analytics with the tools remaining shelf ware. what’s the solution? Companies need to approach analytics with a new mindset. In addition to ensuring strong business support and focusing scarce skills on tackling right challenges, organizations need to develop an insight driven culture to leverage predictive analytics to its fullest.Read more
Specialty retailers have a great opportunity in leveraging digital to boost customer engagement, brand loyalty and sales. However, most brick and mortar retailers are struggling to adopt digital fully. The major problem-where to start? To succeed in digital, retailers have to shift to a new mindset and culturally transform organizations. It starts with picking the right people, focussing on customer experiences as much as on operations, invest in best technologies, reward customer loyalty and explore new revenue streams.Read more
Enterprise are fast embracing cloud and reaping benefits of it. However, enterprise cloud computing has also paved the way for shadow IT. As per a survey, a staggering 86% of cloud applications used in businesses’ are without the approval of IT. While shadow IT poses serious security challenges, it also has several upsides with potential to create business value. IT has to securely embrace shadow IT to realize these benefits. To make most of it, guidelines about what is okay and what is not is the right approach.Read more
Wearable tech has gone mainstream in enterprises. Businesses’ are leveraging wearables in many areas. However the biggest possibilities of wearable tech is in customer service encompassing customer engagement, experience and satisfaction. And enterprises are leveraging it innovatively to impress their customers and build loyalty. From customizable shopping paths, personalized product recommendations to boosting staff responsiveness- there are many novel use cases employed to better customer service.Read more
Healthcare has been an early adopters of big data. Storing volumes of data, processing and harnessing insights to drive decisions is helping providers improve treatment care and patient satisfaction. And physicians are making use of big data tools innovatively and across the care model. From patient generated data to helping providers remotely monitor patients, gleaning over set of historical data for precision medicine to wise analysis-there are new applications discovered everyday.Read more