Technology is transforming the way we Bank. Every process from customer service, information delivery to banking operations is continuously evolving . To be updated is the need of the hour. So, here are 8 key stats in digital banking space which you cannot afford to miss.
1) Contactless will continue
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‘Faster Payment’ transactions by 2024.
Source : Payments UK
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2) Omni-channel presence
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Of Bank executives noted the importance of a bank’s digital omni-channel presence to its customer retention.
Source : BizTech
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3) Digitization
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Of bank executives called digitization a high priority.
Source : BizTech
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4) Disruptive force
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Of bank & capital market CEO’s say that an increase in competitors- traditional & new will be disruptive force over next 3 years
Source : BizTech
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5.a) Mobile wallet
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Of the top 11 retailers will announce a mobile wallet
Source : Carlisle & Gallagher
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5.b) Mobile wallet
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Of the top 10 U.S. card issuers will announce a mobile wallet, with at least one of the credit union associations announcing a mobile wallet that can be leveraged by any of their members.
Source : Carlisle & Gallagher
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6) Security Issues
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Of financial institutions percieve a lack of customer awareness & security concerns anaam to diye diyechi……s top barriers to security
Source:BizTech
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7) Cyber attacks |
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Of banks say greatest technology concern is having a strong technology infrastructure to protect against cyber attacks.
Source: BizTech
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